Terms & Conditions

Effective Date: [Insert Date]   |   Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing or using JunaiX’s website, products, or services (“Services”), you agree to these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use the Services.

2. About Us

“JunaiX”, “we”, “us”, or “our” refers to JunaiX, Bengaluru, India.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering binding contracts.

4. Services & Scope

We provide marketing, growth, and technology services including strategy, performance marketing, SEO, content, analytics, automation, and related consulting. Specific deliverables, SLAs, and timelines are defined in proposals, statements of work, or order forms (“Engagement Documents”). If these Terms conflict with an Engagement Document signed by both parties, the Engagement Document governs for that project.

5. Accounts & Security

You are responsible for the accuracy of information provided, maintaining the confidentiality of credentials, and all activity under your account. Notify us immediately of any unauthorized use.

6. Fees, Invoices & Taxes

  • Invoices are payable within 7 days of issue unless otherwise stated.
  • Late payments may incur interest (1.5% per month or the maximum allowed by law).
  • Fees are exclusive of applicable taxes; you are responsible for taxes, duties, and withholdings.

7. Cancellations & Refunds

Unless specified in an Engagement Document: strategy/consulting time, discovery, research, and third-party spends (ads, tools, media, data) are non-refundable. Prepaid retainers are consumed against time/materials or milestones.

8. Client Obligations & Dependencies

You agree to provide timely access, approvals, and materials; ensure all assets you supply are owned/licensed and lawful; and comply with applicable laws and platform rules. Delays in dependencies extend timelines and may affect fees.

9. Intellectual Property

  • Your Materials: You retain all rights to materials you provide (“Client Materials”). You grant us a license to use them only to deliver the Services.
  • Deliverables: Upon full payment, you own the specifically identified deliverables created for you, excluding our pre-existing IP, frameworks, know-how, templates, and tools (“JunaiX Materials”). We grant you a non-exclusive, perpetual license to use JunaiX Materials embedded in the Deliverables only as part of those Deliverables.
  • Portfolio Use: Unless otherwise agreed, we may reference your name/logo and high-level, non-confidential results for portfolio and marketing. Opt-out by emailing hello@junaix.com.

10. Third-Party Services & Platforms

Our Services may integrate with third-party platforms (ad networks, analytics, CRM, AI tools). Your use is subject to those providers’ terms and policies. We are not responsible for third-party outages, changes, or data handling.

11. Acceptable Use

You will not use the Services to violate laws or rights, distribute malware or spam, conduct deceptive practices, infringe IP, or attempt to breach security or interfere with operations.

12. Confidentiality

Non-public information disclosed by either party that is marked or reasonably considered confidential will be protected and used only for performing the Services, subject to standard exclusions.

13. Data Protection & Privacy

We process personal data in line with our Privacy Policy. By using our Services, you consent to such processing.

14. Warranties & Disclaimers

Except as expressly stated, the Services are provided “as is” without warranties of any kind. We do not guarantee specific rankings, traffic, or revenue outcomes.

15. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages or lost profits. Our total liability will not exceed the fees paid to us for the Service giving rise to the claim in the three (3) months preceding the event.

16. Indemnification

You agree to indemnify JunaiX against claims arising from your breach of these Terms, your materials, your use of third-party tools/platforms, or your unlawful/negligent acts.

17. Term & Termination

Either party may terminate for material breach if not cured within 10 days of written notice. We may suspend/terminate for non-payment or illegal activity. On termination, you will pay for Services rendered/committed costs through the termination date.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka have exclusive jurisdiction. If agreed in an Engagement Document, disputes may be referred to confidential arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996.

19. Changes to the Terms

We may update these Terms from time to time. The revised date will be posted on this page. Continued use after changes constitutes acceptance.

20. Contact

  • Email: hello@junaix.com
  • Phone: +91 9591201164
  • Address: Baldwin Road, Adugodi, Bengaluru, Karnataka – 560030