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By accessing or using JunaiX’s website, products, or services (“Services”), you agree to these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use the Services.
“JunaiX”, “we”, “us”, or “our” refers to JunaiX, Bengaluru, India.
You must be at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering binding contracts.
We provide marketing, growth, and technology services including strategy, performance marketing, SEO, content, analytics, automation, and related consulting. Specific deliverables, SLAs, and timelines are defined in proposals, statements of work, or order forms (“Engagement Documents”). If these Terms conflict with an Engagement Document signed by both parties, the Engagement Document governs for that project.
You are responsible for the accuracy of information provided, maintaining the confidentiality of credentials, and all activity under your account. Notify us immediately of any unauthorized use.
Unless specified in an Engagement Document: strategy/consulting time, discovery, research, and third-party spends (ads, tools, media, data) are non-refundable. Prepaid retainers are consumed against time/materials or milestones.
You agree to provide timely access, approvals, and materials; ensure all assets you supply are owned/licensed and lawful; and comply with applicable laws and platform rules. Delays in dependencies extend timelines and may affect fees.
Our Services may integrate with third-party platforms (ad networks, analytics, CRM, AI tools). Your use is subject to those providers’ terms and policies. We are not responsible for third-party outages, changes, or data handling.
You will not use the Services to violate laws or rights, distribute malware or spam, conduct deceptive practices, infringe IP, or attempt to breach security or interfere with operations.
Non-public information disclosed by either party that is marked or reasonably considered confidential will be protected and used only for performing the Services, subject to standard exclusions.
We process personal data in line with our Privacy Policy. By using our Services, you consent to such processing.
Except as expressly stated, the Services are provided “as is” without warranties of any kind. We do not guarantee specific rankings, traffic, or revenue outcomes.
To the maximum extent permitted by law, we are not liable for indirect or consequential damages or lost profits. Our total liability will not exceed the fees paid to us for the Service giving rise to the claim in the three (3) months preceding the event.
You agree to indemnify JunaiX against claims arising from your breach of these Terms, your materials, your use of third-party tools/platforms, or your unlawful/negligent acts.
Either party may terminate for material breach if not cured within 10 days of written notice. We may suspend/terminate for non-payment or illegal activity. On termination, you will pay for Services rendered/committed costs through the termination date.
These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka have exclusive jurisdiction. If agreed in an Engagement Document, disputes may be referred to confidential arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996.
We may update these Terms from time to time. The revised date will be posted on this page. Continued use after changes constitutes acceptance.